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Draft, legal review required

Age & Child Safety Policy

Version 0.3 - 1 May 2026

This draft explains Euvyra's adult-only access rule, child safety escalation, and account enforcement approach for suspected or confirmed minor accounts.

Draft status

This document is a product and safety policy draft. It must be reviewed by a qualified lawyer and child-safety specialist before production reliance.

Euvyra intentionally chooses an 18+ product rule. This is stricter than child-consent thresholds that may apply under GDPR Article 8 in some EU Member States.

18+ only

Euvyra is designed for adults only. Minors may not join the waitlist, create accounts, use the app, publish posts, send messages, submit reports, or participate in the public sandbox as if it were a real account.

Users must confirm they are 18 or older during waitlist and account access flows. False age confirmation can lead to account closure.

Suspected minor accounts

If Euvyra has credible reason to believe an account is operated by a minor, the account may be placed under review or restricted while the case is assessed by a human reviewer.

Signals may include reports, user statements, profile content, account behaviour, or other safety evidence. Euvyra should not rely on automated age decisions alone.

Confirmed minor accounts

If Euvyra confirms that an account belongs to a minor, the account should be permanently closed, active sessions revoked, and public content disabled or removed where technically and legally appropriate.

Euvyra may retain limited safety, audit, appeal, and legal records where necessary and proportionate. Raw evidence should be access-controlled and retained only as long as needed.

Appeals and mistakes

If an adult user believes their account was incorrectly flagged as underage, they may contact Euvyra through the account-status flow or Euvyra@tuta.com.

Appeals should be reviewed by a human reviewer and should not require users to publish sensitive identity documents publicly.

Child exploitation and urgent safety

Child sexual abuse material, sexual exploitation, grooming, coercion, or any sexual content involving minors is prohibited and may trigger urgent removal, account restriction, evidence preservation, and lawful escalation.

Euvyra may cooperate with competent Dutch, EU, EEA, or international authorities where required by law or necessary to prevent serious harm, using recognised legal channels.

IP and device risk signals

Euvyra does not use a hard permanent IP ban by default. IP addresses can be shared, dynamic, or privacy-sensitive, so they are unsuitable as the sole basis for account bans.

Where needed, Euvyra may use hashed IP or device-risk signals for temporary signup or invite throttling after repeated confirmed underage attempts. Raw IP addresses should not be stored in the child-safety audit trail.

Netherlands-based operations and lawful requests

Euvyra is operated from the Netherlands. Euvyra may respond to valid legal requests from competent authorities, including Dutch courts, police, public prosecutors, EU or EEA regulators, and, where applicable, international law-enforcement requests received through recognised legal channels.

Euvyra reviews requests for legal validity, scope, necessity, and proportionality. Where required by law, Euvyra may preserve, restrict, remove, or disclose limited account or content data to comply with binding legal orders, investigate illegal content, or help prevent imminent harm.

Euvyra does not provide voluntary bulk access, informal user-data sharing, backdoors, or unrestricted access to user accounts. Where legally permitted and safe, Euvyra aims to notify affected users about requests concerning their account.

Reference sources